Privacy Policy

Who We Are

This privacy policy applies to https://www.starlimo.com, owned and operated by Rising Star Investments, LLC (doing business as Star Limo), established in February 2018. We are based in Phoenix, Arizona, and are licensed by the City of Phoenix and Sky Harbor Airport Ground Transportation. For any questions, contact us at:

What Personal Data We Collect and Why

We collect personal data only when it is needed to deliver service, support your requests, or improve your experience:

  • Contact details: name, email, phone number, pickup/drop-off locations
  • Booking info: service type, time, flight or event data
  • Billing info: processed securely via third-party systems
  • Technical data: browser type, IP address, cookie data used for site performance

This data is collected for the purposes of:

  • Confirming and managing your reservation
  • Providing support or updates
  • Meeting legal or operational requirements
  • Monitoring site performance and traffic

We retain this information based on your consent or in accordance with legal obligations related to bookings and operations.

Comments & Media

We do not allow public comments or media uploads on our website. No personal data is collected in this way.

Contact Forms

If you use our contact form, we collect your name, email, and message. This is retained for up to 6 months to respond to your inquiry. We do not use this information for marketing purposes unless we have explicit agreement.

Cookies

Cookies are used for basic site functionality and anonymous analytics. You may adjust cookie settings through your browser. We use Google Analytics (anonymized) to track site performance and user behavior.

Analytics

We utilize analytics tools to gain insight into visitor interactions. The data collected is anonymous and used solely for internal improvement. You may opt out through browser tools or Google’s opt-out settings.

Who We Share Your Data With

Your information is never sold or traded. We share data only with:

  • Trusted service providers (chauffeurs, staff)
  • Payment processors (for secure transaction handling)
  • Legal authorities (when required by law)

All third parties agree to handle your data confidentially and securely.

How Long We Retain Your Data

  • Booking and customer data: kept for 7 years
  • Contact form data: stored for 6 months
  • Analytics: anonymous data stored up to 2 years

Your Rights Over Your Data

You may request to:

  • View what data we hold about you
  • Correct any errors in your information
  • Delete your data, where permissible

Send requests to info@starlimoaz.com. We’ll respond in a timely and lawful manner.

Where Your Data Is Sent

All personal data is stored and processed in the United States. We do not transfer data internationally or store data outside of secure U.S.-based servers.

How We Protect Your Data

  • Secure encryption protocols
  • Access limited to trained personnel
  • Routine audits and technical safeguards
  • Staff trained on privacy protection practices

Data Breach Procedures

If a breach occurs:

  • We assess and contain the breach
  • Notify affected users promptly
  • Take remedial action to prevent future incidents

Third-Party Data

We do not receive personal data from advertisers, data brokers, or unrelated third parties.

Automated Decision Making

We do not use automated decision-making or data profiling on this website or in our services.

This Privacy Policy is updated periodically to reflect changes in regulation or practice. For the most current version, revisit this page at any time.

Reviews

Read what our clients have to say about their exceptional experiences with us.

Quotes Best car service in Scottsdale!!! Drove us from Scottsdale to Sedona and back and we had the most seamless experience and our driver was SO nice and helpful. BEST car service!!!!!
Five Stars Review

Emma Hakimi

Quotes Awesome service, very responsive, clean vehicles and friendly drivers. Needed a way to get my family to the airport with a ton of luggage and Star Limo did not disappoint, even considering it was a 3AM pick up time for an early morning flight. Frank, our driver, was communicative the day of, giving us comfort that we would make it on time for our flight. Frank showed up early, helped with our luggage, and got us all there right on time. On the way back, Evelyn was just as helpful and communicative getting us home. Highly recommend this team and I'll be working with them again in the future
Five Stars Review

Nayan Bhakta